JILIPARK Privacy Policy

JILIPARK protects the personal data of over 120,000 registered members using 256-bit SSL encryption, Two-Factor Authentication, and eCOGRA-certified security standards. As a PAGCOR-licensed online casino operating under the Data Privacy Act of 2012 (RA 10173), we are fully committed to transparency in how we collect, use, and safeguard your information.

Introduction

At JILIPARK, we are committed to protecting the privacy and personal data of every member who uses our platform at jili-park.net.ph. This Privacy Policy explains what data we collect, how we use it, how we protect it, and what rights you have as a data subject.

This policy applies to all users of JILIPARK’s website, mobile applications (iOS and Android), and any related services. By registering an account or using our platform, you acknowledge that you have read and understood this Privacy Policy.

JILIPARK operates under a PAGCOR license issued by the Philippine Amusement and Gaming Corporation, a Curaçao Gaming License, and holds eCOGRA fair play certification. Our data handling practices are governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the applicable requirements of our licensing authorities. Players must be 18 years of age or older to register and use this platform Responsible Gaming Policy.

Data Controller Information

The data controller responsible for your personal information is JILIPARK, operating from its registered address at Quezon City, Metro Manila, Philippines. JILIPARK has been in operation since 2019 and serves over 120,000 registered members across the Philippines.

Our platform is regulated by PAGCOR (Philippine Amusement and Gaming Corporation), the Curaçao Gaming Authority, and certified by eCOGRA for fair play and operational integrity.

What Personal Data We Collect

JILIPARK collects only the data necessary to operate a safe, compliant, and enjoyable gaming platform. The categories of personal data we collect are as follows:

Personal & Identity Data

We collect your full name, date of birth, nationality, and copies of government-issued identification documents. This information is required to verify your identity in accordance with KYC (Know Your Customer) obligations under Philippine law.

Contact Data

We collect your email address, mobile phone number, and residential address. This information is used to communicate with you about your account, transactions, and support requests.

Financial Data

We collect financial information necessary to process deposits and withdrawals. This includes your GCash account number, Maya (PayMaya) account details, UnionBank account information, bank transfer details, and cryptocurrency wallet addresses (for USDT transactions). We also maintain a complete record of your deposit and withdrawal history, including transaction amounts, dates, and processing times.

Technical & Usage Data

When you access JILIPARK, we automatically collect technical data, including your IP address, device type, operating system, browser type, session duration, pages visited, and approximate geolocation. This data helps us maintain platform security, detect suspicious activity, and improve user experience.

Communications Data

We retain records of all communications between you and JILIPARK, including live chat transcripts, email correspondence, and customer support tickets. These records are kept for service quality assurance and dispute resolution purposes.

Why We Collect Your Data

JILIPARK collects and processes personal data for the following specific purposes:

  • Account Registration & Identity Verification: To create and verify your JILIPARK account in compliance with PAGCOR KYC requirements and Philippine anti-money laundering regulations.
  • Payment Processing: To facilitate deposits and withdrawals via GCash, Maya, UnionBank, Bank Transfer, and USDT. Minimum deposit is ₱100 for e-wallets and ₱500 for bank and crypto methods. GCash and Maya withdrawals are processed within 5–15 minutes.
  • Fraud Detection & AML Compliance: To monitor transactions and account activity for fraudulent behavior and compliance with the Anti-Money Laundering Act (RA 9160) and its amendments.
  • Customer Support: To provide 24/7 support in English and Tagalog via live chat and email.
  • Platform Personalization: To improve your experience across our library of 1,000+ games from providers including JILI Games, PG Soft, Evolution Gaming, Pragmatic Play, CQ9, JDB, FC, Playtech, and KA Gaming.
  • Transactional Communications: To send you account-related notifications, including deposit confirmations, withdrawal updates, and bonus alerts.
  • Regulatory Reporting: To fulfill mandatory reporting obligations to PAGCOR and other applicable regulatory authorities.

Legal Basis for Processing

JILIPARK processes your personal data on the following legal grounds under the Data Privacy Act of 2012 (RA 10173):

  • Contractual Necessity: Processing is required to fulfill our obligations under your account registration agreement, including processing deposits, withdrawals, and game participation.
  • Legal Obligation: We are legally required to collect and process certain data under PAGCOR regulations, the Anti-Money Laundering Act (RA 9160), and the Data Privacy Act (RA 10173).
  • Legitimate Interests: We process technical and usage data to maintain platform security, prevent fraud, and protect the integrity of our operations.
  • Consent: For marketing communications, including promotional offers, bonus notifications, and tournament updates, we rely on your explicit consent. You may withdraw this consent at any time by contacting our support team or updating your communication preferences in your account settings.

How We Protect Your Data

JILIPARK applies industry-standard and regulatory-compliant security measures to protect your personal data:

  • 256-Bit SSL Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL (Secure Sockets Layer) encryption, ensuring that your personal and financial information cannot be intercepted during transmission.
  • Two-Factor Authentication (2FA): JILIPARK offers two-factor authentication to add an additional layer of security to your account login.
  • Secure Server Infrastructure: Our servers are hosted in secure, access-controlled environments. Access to personal data is restricted to authorized personnel on a strict need-to-know basis.
  • eCOGRA Certification: Our platform undergoes regular independent audits by eCOGRA, verifying both fair play standards and the integrity of our data handling practices.
  • Regular Security Assessments: We conduct periodic security reviews, including vulnerability assessments and penetration testing, to identify and address potential risks proactively.

Please note that while we implement robust security measures, no digital system can guarantee absolute security. We strongly encourage all members to enable 2FA and use strong, unique passwords for their JILIPARK accounts.

Who We Share Your Data With

JILIPARK does not sell your personal data to any third party under any circumstances. We share data only where necessary for operational, legal, or regulatory purposes, as described below:

Payment Processors

We share relevant financial data with your chosen payment provider to process transactions. These include Mynt (GCash), Voyager Innovations (Maya/PayMaya), UnionBank, participating banks for bank transfers, and authorised cryptocurrency gateways for USDT processing. All payment processors are bound by their own regulatory obligations and data protection commitments.

Game Providers

We share limited technical data — such as player session identifiers and wager information — with our integrated game providers, including JILI Games, PG Soft, Evolution Gaming, Pragmatic Play, CQ9, JDB, FC, Playtech, and KA Gaming. This data is shared solely for the purpose of delivering and recording gameplay. Game providers do not receive full personal identity data.

Regulatory & Legal Authorities

We are required by law to share certain data with PAGCOR as part of mandatory regulatory reporting. We may also disclose data to Philippine law enforcement agencies or judicial authorities upon receipt of a lawful request, court order, or subpoena. Where required, we report to the Curaçao Gaming Authority in connection with our secondary licensing obligations.

Third-Party Service Providers

We engage trusted third-party vendors for services including IT infrastructure, fraud detection, and platform analytics. All such vendors operate under binding data processing agreements that require them to handle your data in accordance with applicable privacy laws and to process it only for the purposes specified by JILIPARK.

Data Retention

JILIPARK retains personal data only for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:

  • Active Accounts: Personal data is retained for the full duration of your account relationship with JILIPARK.
  • Closed Accounts: Following account closure, personal and financial data is retained for a minimum of five (5) years in compliance with the Anti-Money Laundering Act (RA 9160) and PAGCOR regulatory requirements.
  • Financial Transaction Records: All deposit, withdrawal, and transaction records are retained for a minimum of five (5) years.
  • Marketing Data: Retained until you withdraw consent or unsubscribe from marketing communications.
  • Technical Logs: Session logs and technical usage data are retained on a rolling 12-month basis.

Deletion requests are accepted and honored where legally permissible. However, data subject to mandatory legal retention periods cannot be deleted until those periods have elapsed.

Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (RA 10173) and applicable data protection principles, JILIPARK members have the following rights:

  • Right to Access: You may request a copy of all personal data JILIPARK holds about you.
  • Right to Correction: You may request that inaccurate, incomplete, or outdated personal data be corrected.
  • Right to Deletion (Erasure): You may request deletion of your personal data. Note that requests may be subject to our legal retention obligations under RA 9160 and PAGCOR regulations.
  • Right to Restriction: You may request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
  • Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. Objections to other forms of processing will be assessed against our legitimate interests and legal obligations.
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

How to Exercise Your Rights

To submit a data rights request, you may contact JILIPARK through any of the following channels:

  • Live Chat: Available 24/7 at jili-park.net.ph(response under 2 minutes)
  • Email: [email protected]
  • Mailing Address: Quezon City, Metro Manila, Philippines

We will respond to all verified data requests within thirty (30) days of receipt. We may require you to verify your identity before processing your request to protect against unauthorized access.

If you are not satisfied with our response or believe your data rights have been violated, you may escalate your concern to the National Privacy Commission (NPC) of the Philippines.

Cookies & Tracking Technologies

JILIPARK uses cookies and similar tracking technologies to operate and improve our platform. The types of cookies we use are:

  • Essential Cookies: Required for the platform to function correctly, including account authentication, session management, and security features. These cookies cannot be disabled.
  • Analytics & Performance Cookies: Used to understand how members interact with our platform — including which games are most visited, session duration, and device type — so we can improve our services.
  • Preference Cookies: Store your platform settings and preferences, such as language selection and display options.

You can manage your cookie preferences through your browser settings or via our cookie consent tool available on the platform. Please note that disabling non-essential cookies may limit certain features or affect your overall platform experience.

Third-party cookies may also be placed by our integrated game providers and payment partners. These are governed by the respective third party’s own cookie and privacy policies.

International Data Transfers

JILIPARK’s operations involve partners and service providers located outside the Philippines. As a result, your personal data may be processed in jurisdictions including Curaçao and the operating locations of our game providers. All international transfers of personal data are carried out under appropriate contractual safeguards, including data processing agreements that require recipient parties to maintain data protection standards equivalent to those required under Philippine law.

JILIPARK ensures that any international transfer is conducted only with parties that have demonstrated adequate data protection practices and comply with applicable privacy regulations.

Changes to This Privacy Policy

JILIPARK reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered members via email and/or a prominent in-platform notification at least seven (7) days before the updated policy takes effect.

Your continued use of JILIPARK’s platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. The current version of this policy is always available at jili-park.net.phprivacy-policy. Prior versions are available upon request.

Contact for Privacy Concerns

For all privacy-related inquiries, data access requests, or concerns about how JILIPARK handles your personal information, please contact us:

We are committed to addressing all privacy concerns promptly, transparently, and in full compliance with the Data Privacy Act of 2012 (RA 10173).